Effective Date: August 04, 2026 This Privacy Policy describes how Fiabtool collects, uses, stores and protects your personal information when you visit and shop on our official website. This policy complies with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect personal information you actively submit and automatically collected technical data: 1.1 Information you voluntarily provide
- Full name, shipping address, billing address, telephone number, email address
- Payment information (credit card details are processed securely on SSL encrypted checkout pages. We do not permanently store complete credit card numbers; payment data is handled by trusted third-party payment processors.)
- Order records, product consultation messages, return & after-sales communication content
1.2 Automatically collected information
- IP address, browser type, device information, website access time, viewed pages, cookie data We do not collect personal information as the primary purpose of operating our website.
2. How We Use Your Personal Information
We only use your information for legitimate business purposes listed below:
- Process orders, arrange logistics delivery, complete payment settlement and provide after-sales service
- Respond to your inquiries, handle return, refund and warranty requests
- Send order updates, logistics notifications and service-related emails
- Deliver optional marketing promotions, only if you explicitly subscribe to our newsletter
- Improve website functions, optimize product and shopping experience
We will NOT: Sell, rent or trade your personal contact information to any third parties. Use your personal photos or personal data for advertising without your explicit written consent.
3. Information Security Protection
Our checkout page is protected by SSL encryption technology. All sensitive personal and payment information is transmitted under encrypted channels to prevent unauthorized access, disclosure or tampering. We adopt industry-standard security measures to protect your stored personal data.
4. Sharing of Personal Information
We may share necessary information only with trusted service providers required to fulfill orders: logistics carriers, payment service providers, website technical operators. All partners are prohibited from using your information for independent marketing. We will never share your data for commercial sale.
5. Cookies
Our website uses cookies to improve browsing experience. You can adjust cookie permission settings through your web browser at any time.
6. Marketing Communications
If you agree to receive our marketing emails, you may unsubscribe at any time via the unsubscribe link contained in every promotional email. We will not send unsolicited advertising emails without your consent.
7. Consumer Rights (California Residents / CCPA)
If you are a California resident, you have the right to:
- Request access to the personal data we store about you
- Request deletion of your personal information
- Opt-out of any sale of your personal information (Fiabtool never sells user data) To exercise your rights, please contact us via support email.
8. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party platforms. Please read their privacy policies separately.
9. Age Requirement
Our website is intended for users aged 18 and older. We do not intentionally collect information from minors.
10. Incentives & Free Gifts
On-site free gifts and promotional incentives are only provided as part of product purchases or official marketing activities. Such activities are not conducted for the primary purpose of collecting your personal information.
11. Contact Information
If you have any questions regarding this Privacy Policy, please contact us: Email: fiabtool@outlook.com
12. Policy Update
We reserve the right to update this Privacy Policy. Revisions will take effect once published on the website.